FAQ
Where is the store based?
I live in Berlin (Germany), BUT the prints won't go through my hands... this shop uses a print on demand service and the company has a network of printing companies all over the world.
This contributes to the mission to make global printing, local. The international shipping industry is responsible for more than 2% of carbon emissions globally and this figure is growing rapidly. By using a global network of print labs, the products are produced closer to their recipients which reduces the carbon emissions.
What is this store's return and exchange policy?
I think we can find a good solution. Just contact me at mail@dennisosaj.de
Do you accept orders placed outside of the US?
Yepp. I accept international orders.
How long will it take to receive my order?
Because the store uses a network with international print labs, your print gets produced on the nearest location to you. The average shipping time is 4 to 8 business days.
How do I pay for my order? Is it secure?
The checkout process is powered by PayPal, one of the most trusted online payment solution on the web. Because of this, my shop has all the same securities and payment fraud protection as these leading payment processors. No payment details will be stored on my server. Plus, all connections are secure transferred by a SSL-Protocoll. I take privacy seriously.
What if something is wrong with my order?
If you have a problem with an order from this store, please contact me, either through the Contact page or by mail at mail@dennisosaj.de.
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